Friday, December 13, 2013

December StrideBox - Amazing Customer Service!

Normally, I wouldn't review a StrideBox, especially considering I haven't tried a single one of the products yet.  But this one looks absolutely amazing, and I'm so so excited about it.  Everything in here excites me!

I started getting my StrideBox's in June.  Some have been ok.  I've found a few products that I really liked, a couple that I've even bought, but none that I've been this excited about.  

But, I also wanted to tell you about the experience I had with StrideBox.  Every month I get my e-mail like clockwork that my (well, my boyfriend's) card had been charged, then shortly after my shipment notification.  On December 9th, I noticed I hadn't gotten the e-mail that I was charged, even though my package is usually shipped by then.  I checked my account, and sure enough my last charge was October 24th, and next scheduled one wasn't until December 24th.  I e-mailed StrideBox to ask them about it.  They had done an update to their system the week I was supposed to be charged, and think it must have just skipped my card.  That made sense to me.

However, what really impressed me was that they sent me this box for free!  I was expecting a sorry, you'll have to wait until next month; or even a sorry, but we'll charge your card now.  Instead, I got amazing customer service that I'm seriously impressed with.  And an amazing selection of things to try at that!

I just wanted to let everyone know about this great experience.  And let you see how pretty the packaging was!

Everything included this month

Such a cute sticker!

I didn't want to photograph everything individually, but these reflective laces are cool

I couldn't resist showing you the snowman, and the "maximum cheer"!

On a completely unrelated note, I made this tutu today!  And while you can't tell it's a mix of normal white and sparkly white tulle.  It's going to get some peppermint candies and candy canes added to it for an 8k tomorrow.  I'm just excited about it, and can't wait to show you the finished product and the sparkle tomorrow!
What company has impressed you with their customer service?


  1. Cute skirt! That is awesome you made it!

    One More Mile has amazing customer service. I bought a shirt from them at the TOT 10-Miler expo this year, and the next day I noticed a hole in it, and when I mailed them the shirt, they mailed me a new one for free!

    1. Thank you!

      I've always liked One More Mile, they have really cute things. I've never gotten around to buying anything though, but maybe I should!